Critical Core Skills

The target audience for Critical Core Skills is for that group of workers that are ready to step into high performance work team roles. This curriculum is divided into 12 modules designed to be delivered in 4-hour blocks. We have the ability to customize the delivery of this content to meet the needs of your organization. Please contact Doug Holmes at 608-743-4597 for more information.

Competencies
Work Productively
Complete projects within a specified time frame
Complete projects within the parameters allowed
Prioritize goal related tasks on projects according to the project timeline
Apply industry standards and practices to ensure quality work
Work independently up to the required speed and quality levels
Seek out opportunities to increase quality and/or reduce time requirements for projects

Follow Directions
Evaluate directions in order to both follow them exactly and uncover unknown problems
Interpret a set of written instructions accurate to its original intent
Interpret a set of verbal instructions accurate to its original intent
Clarify instructions prior to producing a product to ensure the desired quality
Apply step-by-step procedures to produce a product to the exact required specifications
Complete a task independently based on clarified verbal and/or written instructions

Maintain a Safe Work Environment
Identify unsafe conditions
Carry out safety procedures
Correct unsafe conditions
Maintain an organized, clutter free work area
Complete safety training
Evaluate safety procedures for ways to improve them

Think Critically
Differentiate assumptions from reality
Question assumptions
Maintain an open mind approaching concepts and problems from different views/perspectives
Use systematic logical thinking to analyze a process
Propose alternate problem-solving methods for technical problems
Make decisions independently

Apply Problem Solving Strategies
Devise strategies to enable completion of tasks with incomplete information and/or unavailable resources
Analyze a process or procedure by breaking it down into manageable individual tasks or steps
Separate the symptoms from the causes of problems
Identify “root causes” of a problem
Use quality tools and techniques to arrive at possible solutions to problems
Establish reasoned criteria in order to select the best potential solutions

Apply Mathematical Reasoning
Identify the mathematical formula or theory that would apply to a specific manufacturing task
Apply math skills to industry problems
Apply math skills to quality tools
Use measurement related math skills in dimensional drawings to arrive at exact specifications
Use math skills in interpreting blueprints or dimensional drawings to reveal unprinted information

Work Cooperatively in Teams
Work with others on a team to solve problems
Identify your individual role as a team member
Participate in group decision making
Contribute to successful completion of group projects
Apply the strengths and opinions of others to assist in completing projects
Participate in cross-program group projects requiring team participation

Communicate Clearly
Communicate using language appropriate for a business/industry setting
Communicate verbally and in writing using terminology and grammar appropriate to the discipline
Communicate in writing using grammar, spelling, format, and technical terms according to established writing standards
Be clear and concise when giving directions
Present information in an organized format
Develop a systematic approach to optimize the communication of group knowledge and resources

Listen Effectively
Listen so that specific and complicated directions are not misunderstood or misapplied
Listen to accurately interpret messages
Provide feedback while listening to demonstrate active receipt of a message
Formulate response to a message after active listening
Incorporate body language into the listening process that supports effective listening
Listen to machines, equipment, and/or technology to determine if functioning properly or not

Demonstrate Integrity
Produce your own work
Credit others for their contributions
Demonstrate consistency in your actions to instill trust
Demonstrate trustworthiness by being honest, dependable and reliable
Apply ethical standards of the industry to workplace conduct whether observed or unobserved
Analyze the available data for a project or situation and take the initiative
Demonstrate pride in your work by striving for the highest possible quality

Demonstrate a Positive Attitude
Project a positive influence to others by holding a positive attitude
Maintain control of your own attitude and do not abdicate control of it to others
Accept constructive criticism in a positive manner
React to negativity in a neutral tone
Volunteer for tasks
Be prepared for work responsibilities

Adapt to Change
Apply a change model and its methodology to a manufacturing change
Cope with change using positive behaviors
Adopt a personal philosophy incorporating lifelong learning as a means of maintaining adaptability
Respond quickly to unexpected events
Contribute to innovative approaches
Think creatively