Help Desk Support

IT Help Desk Support

ITS provides students with Help Desk support for login issues, campus computer issues, and password resets. The Help Desk is located in room 2409 next to the library.

Wireless Access

ITS provides free wireless access to students with laptops. Simply enter your network login to access the wireless network.

Software for Computers

USB Jump Drives

Helpful tips for purchasing and using your USB device.

  • Do not buy a memory stick that has the U3 encryption software on it. We currently know that Lexmark and SanDisk have this technology and it will not work on BTC computers. If you are unsure if the manufacturer has this software on it please ask the sales person.
  • Note: The College Bookstore sells jump drives that are compatible with our systems.