Survey - Challenges

Item Institutional Means Blackhawk National Means Community Technical Colleges Wisconsin Means WTCS (Schools Included) Mean Difference (Satisfaction BTC to National) Mean Difference (Satisfaction BTC to Wisconsin)
Importance Satisfaction/SD Performance Gap Importance Satisfaction/SD Performance Gap Importance Satisfaction/SD Performance Gap
18. The quality of instruction I receive in most of my classes is excellent. 6.43 5.70 / 1.25 0.73 6.4 5.57 / 1.33 0.83 6.44 5.66 / 1.26 0.78 0.13 ** 0.04
8. Classes are scheduled at times that are convenient for me. 6.35 5.40 / 1.47 0.95 6.42 5.39 / 1.53 1.03 6.38 5.23 / 1.52 1.15 0.01 0.17 **
15. I am able to register for classes I need with few conflicts. 6.32 5.56 / 1.45 0.76 6.33 5.39 / 1.52 0.94 6.33 5.35 / 1.50 0.98 0.17 ** 0.21 ***
29. Faculty are fair and unbiased in their treatment of individual students. 6.19 5.39 / 1.47 0.8 6.22 5.33 / 1.48 0.89 6.22 5.42 / 1.43 0.8 0.06 -0.03
52. This school does whatever it can to help me reach my educational goals. 6.12 5.22 / 1.44 0.9 6.18 5.21 / 1.48 0.97 6.14 5.26 / 1.39 0.88 0.01 -0.04
39. The amount of student parking space on campus is adequate. 6.1 4.18 / 2.02 1.92 6.15 4.54 / 1.95 1.61 6.06 4.75 / 1.84 1.31 -0.36 *** -0.57 ***
7. Adequate financial aid is available for most students. 6.1 5.07 / 1.63 1.03 6.18 5.09 / 1.69 1.09 6.09 5.01 / 1.66 1.08 -0.02 0.06
23. Faculty are understanding of students’ unique life circumstances. 6.02 5.19 / 1.45 0.83 6.1 5.19 / 1.52 0.91 6.13 5.32 / 1.45 0.81 0 -0.13 *
63. I seldom get the “run-around” when seeking information on this campus. 6 5.27 / 1.54 0.73 6.03 5.08 / 1.62 0.95 5.99 5.15 / 1.56 0.84 0.19 *** 0.12 *
16. The college shows concern for students as individuals. 5.98 5.11 / 1.47 0.87 6.09 5.10 / 1.52 0.99 6.05 5.18 / 1.44 0.87 0.01 -0.07
65. Students are notified early in the term if they are doing poorly in a class. 5.98 4.92 / 1.57 1.06 6.14 4.89 / 1.69 1.25 6.07 4.94 / 1.59 1.13 0.03 -0.02
9. Internships or practical experiences are provided in my degree/certificate program. 5.96 5.13 / 1.48 0.83 5.9 5.03 / 1.53 0.87 5.98 5.29 / 1.42 0.69 0.1 -0.16 **

* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level