| Item |
Institutional Means Blackhawk |
National Means Community Technical Colleges |
Wisconsin Means WTCS (Schools Included) |
Mean Difference (Satisfaction BTC to National) |
Mean Difference (Satisfaction BTC to Wisconsin) |
| |
Importance |
Satisfaction/SD |
Performance Gap |
Importance |
Satisfaction/SD |
Performance Gap |
Importance |
Satisfaction/SD |
Performance Gap |
|
|
| 18. The quality of instruction I receive in most of my classes is excellent. |
6.43 |
5.70 / 1.25 |
0.73 |
6.4 |
5.57 / 1.33 |
0.83 |
6.44 |
5.66 / 1.26 |
0.78 |
0.13 ** |
0.04 |
| 8. Classes are scheduled at times that are convenient for me. |
6.35 |
5.40 / 1.47 |
0.95 |
6.42 |
5.39 / 1.53 |
1.03 |
6.38 |
5.23 / 1.52 |
1.15 |
0.01 |
0.17 ** |
| 15. I am able to register for classes I need with few conflicts. |
6.32 |
5.56 / 1.45 |
0.76 |
6.33 |
5.39 / 1.52 |
0.94 |
6.33 |
5.35 / 1.50 |
0.98 |
0.17 ** |
0.21 *** |
| 29. Faculty are fair and unbiased in their treatment of individual students. |
6.19 |
5.39 / 1.47 |
0.8 |
6.22 |
5.33 / 1.48 |
0.89 |
6.22 |
5.42 / 1.43 |
0.8 |
0.06 |
-0.03 |
| 52. This school does whatever it can to help me reach my educational goals. |
6.12 |
5.22 / 1.44 |
0.9 |
6.18 |
5.21 / 1.48 |
0.97 |
6.14 |
5.26 / 1.39 |
0.88 |
0.01 |
-0.04 |
| 39. The amount of student parking space on campus is adequate. |
6.1 |
4.18 / 2.02 |
1.92 |
6.15 |
4.54 / 1.95 |
1.61 |
6.06 |
4.75 / 1.84 |
1.31 |
-0.36 *** |
-0.57 *** |
| 7. Adequate financial aid is available for most students. |
6.1 |
5.07 / 1.63 |
1.03 |
6.18 |
5.09 / 1.69 |
1.09 |
6.09 |
5.01 / 1.66 |
1.08 |
-0.02 |
0.06 |
| 23. Faculty are understanding of students’ unique life circumstances. |
6.02 |
5.19 / 1.45 |
0.83 |
6.1 |
5.19 / 1.52 |
0.91 |
6.13 |
5.32 / 1.45 |
0.81 |
0 |
-0.13 * |
| 63. I seldom get the “run-around” when seeking information on this campus. |
6 |
5.27 / 1.54 |
0.73 |
6.03 |
5.08 / 1.62 |
0.95 |
5.99 |
5.15 / 1.56 |
0.84 |
0.19 *** |
0.12 * |
| 16. The college shows concern for students as individuals. |
5.98 |
5.11 / 1.47 |
0.87 |
6.09 |
5.10 / 1.52 |
0.99 |
6.05 |
5.18 / 1.44 |
0.87 |
0.01 |
-0.07 |
| 65. Students are notified early in the term if they are doing poorly in a class. |
5.98 |
4.92 / 1.57 |
1.06 |
6.14 |
4.89 / 1.69 |
1.25 |
6.07 |
4.94 / 1.59 |
1.13 |
0.03 |
-0.02 |
| 9. Internships or practical experiences are provided in my degree/certificate program. |
5.96 |
5.13 / 1.48 |
0.83 |
5.9 |
5.03 / 1.53 |
0.87 |
5.98 |
5.29 / 1.42 |
0.69 |
0.1 |
-0.16 ** |
* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level