| Item |
Institutional Means Blackhawk |
National Means Community Technical Colleges |
Wisconsin Means WTCS (Schools Included) |
Mean Difference (Satisfaction BTC to National) |
Mean Difference (Satisfaction BTC to Wisconsin) |
| |
Importance |
Satisfaction/SD |
Performance Gap |
Importance |
Satisfaction/SD |
Performance Gap |
Importance |
Satisfaction/SD |
Performance Gap |
|
|
| 18. The quality of instruction I receive in most of my classes is excellent. |
6.43 |
5.70 / 1.25 |
0.73 |
6.4 |
5.57 / 1.33 |
0.83 |
6.44 |
5.66 / 1.26 |
0.78 |
0.13 ** |
0.04 |
| 15. I am able to register for classes I need with few conflicts. |
6.32 |
5.56 / 1.45 |
0.76 |
6.33 |
5.39 / 1.52 |
0.94 |
6.33 |
5.35 / 1.50 |
0.98 |
0.17 ** |
0.21 *** |
| 3. The quality of instruction in the vocational/technical programs is excellent. |
6.31 |
5.63 / 1.26 |
0.68 |
6.03 |
5.39 / 1.33 |
0.64 |
6.33 |
5.63 / 1.22 |
0.7 |
0.24 *** |
0 |
| 76. I am satisfied with my educational investment at this institution. |
6.3 |
5.72 / 1.30 |
0.58 |
|
(BTC Item) |
|
|
(BTC Item) |
|
|
|
| 58. Nearly all of the faculty are knowledgeable in their fields. |
6.27 |
5.79 / 1.24 |
0.48 |
6.29 |
5.64 / 1.31 |
0.65 |
6.32 |
5.78 / 1.22 |
0.54 |
0.15 *** |
0.01 |
| 70. I am able to experience intellectual growth here. |
6.22 |
5.84 / 1.22 |
0.38 |
6.28 |
5.67 / 1.32 |
0.61 |
6.23 |
5.76 / 1.21 |
0.47 |
0.17 *** |
0.08 |
| 31. The campus is safe and secure for all students. |
6.2 |
5.71 / 1.22 |
0.49 |
6.25 |
5.50 / 1.35 |
0.75 |
6.17 |
5.62 / 1.22 |
0.55 |
0.21 *** |
0.09 * |
| 69. There is a good variety of courses provided on this campus. |
6.18 |
5.62 / 1.39 |
0.56 |
6.27 |
5.55 / 1.42 |
0.72 |
6.2 |
5.65 / 1.32 |
0.55 |
0.07 |
-0.03 |
| 66. Program requirements are clear and reasonable. |
6.17 |
5.62 / 1.30 |
0.55 |
6.22 |
5.49 / 1.37 |
0.73 |
6.23 |
5.60 / 1.31 |
0.63 |
0.13 ** |
0.02 |
| 5. The personnel involved in registration are helpful. |
6.15 |
5.59 / 1.41 |
0.56 |
6.15 |
5.34 / 1.54 |
0.81 |
6.07 |
5.34 / 1.49 |
0.73 |
0.25 *** |
0.25 *** |
| 68. On the whole, the campus is well-maintained. |
6.12 |
6.02 / 1.13 |
0.1 |
6.15 |
5.72 / 1.32 |
0.43 |
6.11 |
5.89 / 1.16 |
0.22 |
0.30 *** |
0.13 ** |
| 77. Appropriate technology is available for my out-of-class work. |
6.11 |
5.67 / 1.26 |
0.44 |
|
(BTC Item) |
|
|
(BTC Item) |
|
|
|
| 28. It is an enjoyable experience to be a student on this campus. |
6.1 |
5.69 / 1.26 |
0.41 |
6.1 |
5.47 / 1.41 |
0.63 |
6.09 |
5.62 / 1.27 |
0.47 |
0.22 *** |
0.07 |
| 61. Faculty are usually available after class and during office hours. |
6.1 |
5.70 / 1.33 |
0.4 |
6.18 |
5.56 / 1.38 |
0.62 |
6.16 |
5.63 / 1.31 |
0.53 |
0.14 ** |
0.07 |
| 36. Students are made to feel welcome on this campus. |
6.09 |
5.75 / 1.19 |
0.34 |
6.12 |
5.53 / 1.36 |
0.59 |
6.11 |
5.66 / 1.23 |
0.45 |
0.22 *** |
0.09 * |
| 64. Nearly all classes deal with practical experiences and applications. |
6.08 |
5.58 / 1.30 |
0.5 |
6.05 |
5.40 / 1.35 |
0.65 |
6.12 |
5.59 / 1.26 |
0.53 |
0.18 *** |
-0.01 |
| 14. Library resources and services are adequate. |
6.01 |
5.57 / 1.29 |
0.44 |
6.12 |
5.56 / 1.37 |
0.56 |
5.98 |
5.49 / 1.34 |
0.49 |
0.01 |
0.08 |
| 45. This institution has a good reputation within the community. |
5.99 |
5.72 / 1.25 |
0.27 |
6.02 |
5.60 / 1.35 |
0.42 |
6 |
5.72 / 1.24 |
0.28 |
0.12 ** |
0 |
| 62. Bookstore staff are helpful. |
5.94 |
5.57 / 1.52 |
0.37 |
6 |
5.50 / 1.48 |
0.5 |
5.91 |
5.47 / 1.49 |
0.44 |
0.07 |
0.1 |
* Difference statistically significant at the .05 level
** Difference statistically significant at the .01 level
*** Difference statistically significant at the .001 level