Help Resources - Frequently Asked Questions

Your individual Student ID number appears on your schedule/bill which you receive when you register for classes. All Student ID numbers begin with a leading zero or zeroes and are nine-digit numerical numbers. Learn more about your student ID

What is a PIN number?

A PIN number is a Personal Identification Number that must be used in conjunction with your Student ID number. You will need both of these numbers to access your personal data which is located in the Secured Access area. 

What is the difference between Public Access and Secured Access?

• The Public Access areas on BTC’s web site contain general information regarding the College and do not require a Student ID number or PIN to access.
• The Secured Access area requires both your Student ID number and your PIN. The secured area contains your schedule, grades, transcript information, financial aid status, address, etc.

Send a request to bcisewsk@blackhawk.edu to reactivate your PIN. We encourage you to store your PIN someplace safe where you will always have access to it. If you forget or lose your PIN, it will take 48 hours to reactivate.  Click Here to Learn more about Reactivating Your Account

What if I forgot or lost my Student ID number?

Send a request to bcisewsk@blackhawk.edu to request your Student ID number.  When requesting your Student ID number, we will need to have your:

• Name
• Address
• Date of Birth
• Social Security Number
• Email Address

We will respond to your request within 48 hours. Your Student ID number will be sent to you via your email address.

How do I get a copy of my schedule?

1. Enter the Secured Access area
2. Go to the Student & Financial Aid menu
3. Choose Registration menu.
4. Choose either Student Detail Schedule or Student Schedule by Day & Time.
5. Select the appropriate term from the drop-down menu and submit your request.

How do I get a copy of my unofficial transcripts?

1. Enter the Secured Access area,
2. Go to the Student & Financial Aid menu,
3. Choose Student Records Information menu,
4. Choose Academic Transcript.

How do I get a copy of my grade reports?

1. Enter the Secured Access area,
2. Go to the Student & Financial Aid menu
3. Choose Student Records Information menu,
4. Choose Display Grades.

What if I want to check on my Financial Aid status?

1. Enter the Secured Access area,
2. go to the Student & Financial Aid menu
3. Choose Financial Aid Information menu.

You will then be able to:

1. Check your overall status of Financial Aid
2. Check your cost of attendance
3. Display your Financial Aid Award information
4. Send a Email message to the BTC Financial Aid Office

Helpful Hints:

You will only be allowed three (3) attempts to log-in. If you are unsuccessful after three attempts, you will be locked out of the system. In order to gain access you will need to send an email request to bcisewsk@blackhawk.edu to reactivate your PIN. Your account will be reactivated within 48 hours.