Appeal requests must be made in writing to the Vice President of Administrative Services within five (5) business days after verbal or written notification of the order. A visitor or guest may appeal based upon new evidence that was unknown or unknowable at the time of the investigation and decision to issue the order.
An appeal must include the following information:
- The name, address and telephone number of the party
- A clear statement explaining the nature and circumstances of the appeal, including the new evidence.
The Vice President of Administrative Services will render and cause a decision to be sent to the visitor/guest within three (3) business days after receipt of the appeal. The appeal decision shall be considered final.
Appeals will be conducted in accordance with the following guidelines:
- The visitor/guest will be provided a full and fair opportunity to present evidence relevant to the issues raised by the visitor/guest relating to the subject matter of the appeal
- The Vice President of Administrative Services will issue a decision within ten (10) days of the conclusion of the hearing
- All parties have the right to be assisted by legal counsel at any time during the process
The preponderance of evidence standard (more likely than not) is used to evaluate complaints.
The decision will be:
- Provided in writing
- Based solely on the evidence presented in the appeal notice and will include a summary of the evidence and the reasons for the decision
The decision shall be considered final. The College recognizes the right of all parties involved in a complaint to a fair and equitable resolution of complaints. Falsification, distortion or misrepresentation of information during the course of a complaint resolution process may be grounds for additional action.