Programs & Courses > IT – Technical Support Specialist

IT – Technical Support Specialist

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Academic Plan Learning Options Pathways Additional Info

Graduates of the IT – Technical Support Specialist program support systems and their users in both stand-alone and LAN/WAN environments. People working successfully in this field are highly adaptive and able to work on multiple tasks simultaneously. They manage their time well and are highly organized. Major skill areas in the program include end-user support and training; installing, configuring, upgrading hardware and software; and network implementation and maintenance. This program will prepare students for the MCP, A+, and ITF+ certifications.

Tuition & Potential Earnings

Estimated Tuition Cost

$10,341

Paying For College

View Cost of Attendance

Median Wage

$83,100

Based on Lightcast Occupational Employment Statistics

Academic Plan

Once you are enrolled in a program, you will work with an academic advisor on a recommended course sequence to keep you on track. Current students can check progress with an academic advisor and through DegreeWorks located on the Degree Audit card in MyBTC. View course information from previous catalogs

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Flexible Learning Options

Many courses at Blackhawk are offered in one or more of these formats:

Face-to-Face
Live Online (synchronous)
Online Anytime (asynchronous)
Hybrid (mix of online and in-person courses)
FlexLab (in-person when it fits your schedule)

For some courses, we offer a MyEdChoice option, allowing you to choose how to attend each class session. You can switch between online and in-person formats from week to week or even day to day, depending on your needs and schedule. More Information