IT – Technical Support Specialist

IT – Technical Support Specialist
IT – Technical Support Specialist
Associate Degree
63 Credits
Central Campus (Janesville)

Flexible Learning Options

Explore MyEdChoice classes. You can attend in-person or online because this option allows you to choose how you attend each class and does not lock you into one format. Learn more about all of our flexible class options here.

Several classes in this program are offered in one or more of the following formats:

What You’ll Learn

Graduates of the IT – Technical Support Specialist program support systems and their users in both stand-alone and LAN/WAN environments. People working successfully in this field are highly adaptive and able to work on multiple tasks simultaneously. They manage their time well and are highly organized. Major skill areas in the program include end-user support and training; installing, configuring, upgrading hardware and software; and network implementation and maintenance. This program will prepare students for the MCP, A+, and ITF+ certifications.

Estimated Program Costs & Potential Earnings

Median Wage


*based on EMSI Occupational Employment Statistics

Potential Careers

Desktop Support Specialist
Technical Support Specialist
Network Support Specialist

Career Pathway

Previous education and work experience could qualify for Credit for Prior Learning saving you time and money. Find out more about what may apply to this program.
IT – Technical Support Specialist

Blackhawk Technical College offers a variety of options for students who want to achieve a four-year degree.

Existing transfer agreements

Lakeland University (University Center Partner)

  • B.S. Computer Science


  • B.S. Information & Communication Technologies

Additional Program Information

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